{"id":5191,"date":"2023-08-14T21:45:32","date_gmt":"2023-08-14T21:45:32","guid":{"rendered":"https:\/\/www.sleepaim.com\/?p=5191"},"modified":"2023-08-25T13:11:05","modified_gmt":"2023-08-25T13:11:05","slug":"tempurpedic-warranty","status":"publish","type":"post","link":"https:\/\/www.sleepaim.com\/tempurpedic-warranty\/","title":{"rendered":"TempurPedic Mattress Warranty – What Does It Cover?"},"content":{"rendered":"

Tempur-Pedic is one of the very best and most widely recognized names in quality mattresses. They have been market leaders for many years, not least because they offer an outstanding warranty that will keep you resting easy at night!<\/p>\n

Whatever new product you buy from direct Tempur-Pedic or one of its distributors, it will have a warranty. Yes, even bed linens. Warranty periods vary in length from a year for bed linens and accessories to a lifetime warranty for bed frames.<\/p>\n

Even products that are now retired and no longer made are covered by warranty \u2013 that’s great customer service!<\/p>\n

Also Read:<\/strong> <\/em><\/p>\n

The 5 Best Mattresses With Lifetime Warranty in 2023<\/a><\/strong><\/em><\/p>\n

TempurPedic Complaints \u2013 Is Tempur-Pedic Mattress Causing Back Pain?<\/a><\/strong><\/em><\/p>\n

5 Best Tempurpedic Alternatives To Buy in 2023<\/a><\/strong><\/em><\/p>\n

Tempur-Pedic Mattress Warranty Length<\/strong><\/h2>\n

All Tempur-Pedic mattresses have a 10-year limited warranty. This length is around standard for the mattress industry and reflects the expected lifespan of your bed.<\/p>\n

Please note that the Tempurpedic mattress warranty length changed on March 1st, 2014. If you bought a mattress before this date, the warranty length is 25 years. We will explain more about the previous Tempur-Pedic mattress warranty for people with older models later in the article.<\/p>\n

Tempur-Pedic Warranty Validity<\/strong><\/h2>\n

The TempurPedic mattress warranty is non-transferable and only covers the person who originally bought the mattress from the purchase date. It’s only valid if you buy the mattress directly from Tempur-Pedic or one of its authorized sellers. Therefore, you won’t have warranty coverage if you buy a Tempur-Pedic mattress second-hand.<\/p>\n

If you didn’t buy the mattress from Tempur-Pedic, you should keep your proof of purchase. If you want to claim under warranty, Tempur-Pedic will ask to see your receipt to prove that you bought it from an authorized seller. You should also keep the law tag that came with your mattress.<\/p>\n

Tempur-Pedic states that you must place your mattress on a firm, stable, and supportive foundation or adjustable bed base. While you don’t have to use a Tempur-Pedic frame, you should check that any frame you use meets Tempur-Pedic’s standards if you choose to buy a different brand. If you don’t use a proper foundation, your warranty may be void, as stated in the warranty policy. This is because inadequate support can cause sagging and other damage to the mattress.<\/p>\n

You should not use a spring foundation or use the mattress on the floor or a waterbed foundation. The frame must have central support and a minimum of 5-6 legs for a queen-sized bed or larger. Tempur-Pedic may ask to see proof of the type of foundation you have to check it is suitable before honoring a warranty claim.<\/p>\n

How To Make Tempurpedic Warranty Claim?<\/strong><\/h2>\n

\"\"So let’s begin by establishing what you need to do in the unlikely event that you need to make a Tempurpedic warranty\u00a0 claim.<\/p>\n

First of all, as with any major purchase, you must keep the proof of purchase document that you will have been given when you bought your Tempur-Pedic product in a safe place. For example, in your fireproof home safe, or in your grab and go bag if you live in an area where you may be subject to fire, hurricane, flooding, or other natural disasters. (It’s a good idea to take a photocopy and give it to a friend or relative \u2013 this is a great idea for all important documents \u2013 just in case.)<\/p>\n

Secondly, you can register your product with Tempur-Pedic. That means that you won’t need to show that proof of purchase or receipt, as Tempur-Pedic will have your information right there on file for you in the unlikely event that you might have to make a warranty claim.<\/p>\n

Remember that you are only covered by a warranty if you buy your product from an authorized Tempur-Pedic dealer or direct from Tempur-Pedic. That’s another great reason to always buy from a tried and trusted source, a source that not only ensures that you have that valuable warranty, but one that can advise you as to exactly the right mattress and accessories for your sleeping needs.<\/p>\n

If you need to make a claim, once you have your proof of purchase information, there are a few simple steps that you should follow.<\/p>\n

First, Tempur-Pedic is going to need to know what kind of frame you used for your mattress. It’s good if you can send them a few pictures, with and without the mattress if possible. Is it a wooden frame, a power base, a frame made of metal, or some other kind of frame? This is going to make it easier for them to process your warranty claim.<\/p>\n

Next, take a look at your mattress for the tag that has the legal information about what the mattress is made from. On this tag you will find a date of manufacture as well as a registry number. You’ll need both of these pieces of information for your warranty claim.<\/p>\n

Finally, take some photographs of the defect that has led you to make this warranty claim. Naturally, you should make these pictures as clear and as helpful as you possibly can.<\/p>\n

It may be that you are making a warranty claim on a “retired” mattress model. Yes, Tempur-Pedic even covers mattresses that they no longer make. If they decide to replace your mattress, they are going to offer you the one that they consider to be closest to your original mattress from their current range of models. However, they do offer you the option of upgrading your mattress, but this would be at an extra fee. You need to decide which of these two options you are going to take and if it’s going to be an upgrade, which mattress you are going to choose.<\/p>\n

Now that you have all your information collected together, you are ready to file your claim. You can do this online, or you can call 1-800-821-6621, where helpful customer service staff will provide you with the email address that you will need to file your claim.<\/p>\n

Once you have filed a claim, you should get a very speedy response. You can check on the progress of your claim online.<\/p>\n

So let’s take a look at those warranties in greater detail, to find out what they do and don’t cover.<\/p>\n

What Does Your Tempur-Pedic Warranty Cover?<\/strong><\/h2>\n

\"\"<\/p>\n

First of all, let’s list the current products that are available with a warranty, and group them under the length and type of warranty that Tempur-Pedic offer for them.<\/p>\n

Lifetime Limited Warranty:<\/strong><\/p>\n