Westin Heavenly Bed Reviews | Reasons to Buy/NOT Buy (2023)

Westin Heavenly
Bed Reviews

8.3 Overall Score






Motion Transfer


Pressure Relief


Response Time




Edge Support



Best For

Sleepers who toss and turn a lot and are looking for a bed with excellent motion isolation

Hot sleepers can benefit from the innerspring construction that promotes air circulation

Fans of Westin hotels who love how comfy their mattresses are


It costs more than typical innerspring beds

They don’t offer a sleep trial

Their warranty doesn’t offer sleepers adequate protection

Our Verdict

If you slept on a Westin mattress in one of their hotels and liked it, you can buy one and take it home. This mattress has got some features that you will enjoy. For instance, the bed is responsive, offers excellent motion transfer, and allows you to sleep cooler even on hot nights.

On the downside, however, it doesn’t have good edge support. They have no sleep trial, and the return policy is complicated. There are also several sagging reports about the Westin Heavenly bed.

The Westin Heavenly mattress began its life in the renowned Westin hotel chain, where it quickly gained a reputation for being extremely comfortable and providing an excellent night’s sleep. After being inundated with queries from guests asking whether they could purchase a Westin hotel mattress for their own home, the company decided to start selling the mattresses commercially. Since then, the Westin Heavenly mattress has gained a cult following and is one of the most popular hotel-style beds available.

In this Westin Heavenly bed mattress review, we’ll reveal all the key information you need to know, from construction, feel and price to who makes the Westin Heavenly bed. Hopefully, our unbiased Westin mattress review will help you decide whether this innerspring bed would be a good fit for your home.

  • Suits the needs of most sleepers well
  • Ideal for people who enjoy sleeping on Westin hotel beds
  • Luxurious and comfortable pillow-top finish
  • No sleep trial available
  • Only one firmness option
  • Relatively expensive in comparison to other innerspring mattresses

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How is the Westin Heavenly Mattress Made?

The Westin Heavenly mattress has a supportive innerspring structure. Each spring has its own fabric pocket. This allows each spring to move independently, which has a few key advantages. Firstly, it enables the mattress to conform to the shape of your body somewhat, relieving pressure while still providing the high level of support you’d associate with a spring mattress. This structure also makes the mattress durable and prevents excessive motion from being transferred from one side of the bed to the other. This means that couples sharing a bed shouldn’t be disturbed by each other’s movements. An innerspring core also contains plenty of air spaces, which makes the bed more breathable and allows hot air to escape during the night. So, you should find that the Westin Heavenly mattress sleeps relatively cool.

Above the innerspring support core is a pillow top padded with convoluted foam. This foam can ease pressure on your body while providing a soft and comfortable sleep surface. The convoluted formation of the foam encourages maximum airflow, which also helps the bed sleep cool. The mattress has a cover made from quilted damask and a knit fabric.

How Firm is the Westin Heavenly Mattress?

The Westin Heavenly Mattress is available in just one firmness setting, which most owners describe as medium. However, some customers state that their mattress feels firmer or softer than this. It has a responsive, bouncy feel like you would expect from a traditional innerspring, although the pillow top finish gives it additional softness and cushioning.

Is the Westin Heavenly Mattress Right for my Sleep Position?

The Westin Heavenly’s medium firmness setting means that it should feel reasonably comfortable in any sleeping position, although its plush pillow top makes it especially suitable for side sleepers, including those with low body weights.

On the other hand, some front and back sleepers may find that the Westin mattress isn’t firm enough to provide long-term comfort. While many front and back sleepers will find the support from a medium mattress perfectly fine, others may not, especially if they have very high body weights or back problems that improve when sleeping on a firmer mattress.

It’s worth noting that the Westin Heavenly mattress could be a good choice for couples, as it provides higher than average motion isolation in comparison to similar innerspring beds.

Does the Westin Heavenly Mattress Sleep Cool?

Like most innerspring mattresses, the Westin Heavenly mattress sleeps relatively cool. This is because its innerspring support unit contains plenty of spaces for air to circulate, which means that heat can escape easily during the night. Although foam usually sleeps somewhat hot, the foam contained in the Westin Heavenly pillow top has a convoluted structure. This means that it has a wave-like shape, which encourages airflow and prevents heat from building up too much. If sleeping cool is a significant factor for you when shopping for a mattress, the Westin Heavenly could be worth considering.

Westin Heavenly Bed Mattress Prices

The Westin Heavenly bed is an innerspring mattress with a soft and cozy foam pillow top finish. Although most people seem to find the Westin mattress very comfortable, it is a premium bed with a high price tag to match. The Westin Heavenly mattress costs between $995-$1,900, depending on which size you buy. Westin recommends that you also buy a Westin Heavenly foundation to get the most out of your mattress, although you can use it on any supportive frame. If you choose to buy a foundation as well, you should expect to spend upwards of $400 in addition to the cost of your mattress. Westin also sells premium bedding products such as sheets. These are relatively pricey, so you may prefer to buy cheaper alternatives elsewhere.

Where Can I Buy a Westin Heavenly Bed Mattress?

You can buy a Westin Heavenly mattress online through the Westin at Home website or at Pottery Barn. This mattress does not appear to available in any brick-and-mortar stores. However, you can easily try out a Westin Heavenly mattress for yourself by staying overnight in a Westin hotel!

Westin Heavenly Mattress Shipping Information

Westin delivers to all areas of the contiguous United States. The shipping options available are:

Ground Shipping
3rd Day Shipping
2nd Day Shipping
Next Day Shipping

Delivery to Hawaii, Alaska and most international locations is also available. However, you may have limited delivery options available to you in some places. If you purchase additional sleep products, shipping fees vary according to the total value of your order. However, delivery of the mattress and/or box spring costs a flat rate of $225 for white glove delivery (in-home-set-up) to the contiguous US and $325 to Canada. If you live outside these areas, you should ring the Westin store’s customer service helpline (1-877-777-5418) to enquire about shipping fees. You are responsible for paying all duties and taxes.

Westin Heavenly Mattress Return Policy

Westin does not usually accept returns of mattresses or beds unless you return it under the terms of the warranty due to a manufacturing defect. If you buy your mattress from Pottery Barn, your Westin Heavenly mattress may be covered by the Pottery Barn returns policy. We recommend double-checking this before you buy it.

Westin Heavenly Mattress Warranty

The Westin Heavenly mattress warranty is 10 years non-prorated. This means that you will not be obliged to pay a portion of the cost if you have your mattress repaired or replaced under the terms of the warranty. However, it’s worth noting that some customers have complained that the warranty does not provide enough coverage against sagging.

How does the Westin Heavenly Mattress Measure Against Other Brands?

The Westin Heavenly mattress could be a good choice for you if you’re looking for a medium innerspring mattress with a soft pillow top finish and have a relatively high budget. If you already know that you love sleeping on this mattress after staying at a Westin hotel yourself, you may be keen to buy one to enjoy in your own home.

However, you’ll probably have noticed from reading this Westin bed review that the mattress doesn’t come with a sleep trial and the warranty terms may not provide you with especially good coverage. As most mattresses come with terms and conditions that offer you better protection as a consumer, it’s a good idea to check out other brands as well as reading Westin Heavenly Mattress reviews to make sure you’re getting the right product for you. You can click on the links below to see honest mattress reviews of comparable models.


If you’ve read all the Westin Heavenly bed reviews, but you’re still not sure whether this mattress is a good fit for you, you’re in the right place. In this section, we’ll answer our readers’ FAQs to help clear up any remaining queries you may have.

Q: Are Westin Heavenly mattresses good for side sleepers?

A: Westin Heavenly mattresses have a medium firmness setting and a cushioned pillow-top finish that’s ideal for side sleepers. The bed feels comfortable in this position because it allows the side of your body to sink in comfortably. So, the Westin Heavenly mattress can relieve pressure around the hips and shoulders that is often a problem for side sleepers.

Q: How firm are Westin Heavenly mattresses?

A: The Westin Heavenly mattress firmness is medium. The bed provides a balance between pressure relief and support, so it should feel comfortable in most positions. However, some back and front sleepers may prefer a firmer mattress.

Q: How thick is the Westin Heavenly mattress?

A: The Westin Heavenly mattress is 12.75 inches thick, which is a little thicker than average.

Q: Does the Westin Heavenly mattress sleep cool?

A: The Westin Heavenly mattress sleeps relatively cool because it has a breathable innerspring structure that allows air to circulate and heat to escape while you sleep. Although the bed has a thick pillow top, it has a convoluted shape that gives it a more breathable structure than standard foam.

Q: What type of mattresses does Westin make?

A: Westin makes just one mattress, the Westin Heavenly mattress. It is an innerspring bed with a pillow top finish and medium firmness setting.

Q: Are Westin Heavenly mattresses durable?

A: Some customers have complained that the Westin Heavenly mattress begins to sag prematurely. Sagging is more likely to be an issue if you have a higher body weight.

Q: Do Westin Heavenly mattresses smell?

A: We have not heard any complaints of a significant off-gassing smell when you unpack the Westin Heavenly mattress.

Q: Is it easy to return a Westin Heavenly mattress?

A: Westin does not currently accept returns of the Westin Heavenly mattress unless it has a manufacturing defect and you return it under the conditions of the warranty. If you bought your bed from Pottery Barn, it might be covered under the Pottery Barn returns policy.

Q: What frame should I use with a Westin Heavenly mattress?

A: Westin Heavenly mattresses are compatible with any supportive frame, foundation, or box spring. Westin recommends that you purchase a Westin box spring or frame to go with your new bed, but you are not obliged to do so. It is unclear whether Westin Heavenly mattresses are compatible with adjustable beds.

Westin Heavenly Bed reviews – The Final Verdict

A Westin Heavenly mattress could be the right choice if you enjoyed sleeping on the bed when staying in a Westin hotel and want the same comfort in your own home. The mattress provides a good level of support and should feel especially comfortable for side sleepers. However, it’s also important to be aware of the drawbacks that we pointed out in this Westin Heavenly mattress review. This bed comes without a specific returns policy and there have been complaints about sagging and lack of durability, so it’s essential to be sure that it’s the right mattress for you before you buy it.

Buying any mattress is a significant investment, so it’s essential to do your research before parting with any money. The best way to do this is by reading unbiased mattress reviews like the ones published here at Sleep Aim. Our panel of sleep experts does the hard work for you, reviewing a wide range of mattress is in detail to help take the confusion out of mattress shopping.

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