Sealy makes a range of innerspring and foam mattresses in the USA. The company is popular with shoppers who want to buy from a well-established brand, and various well-known retail stores stock Sealy mattresses nationwide.
One of the essential features to look out for when buying a new bed is the mattress warranty. Warranties protect you against manufacturing defects, so it’s vital to make sure you’re happy with the warranty before you buy it. The standard mattress warranty in the USA is ten years long, reflecting the expected lifespan of most mattresses. However, many manufacturers offer much more generous coverage.
In this article, we’ll explain everything you need to know about Sealy mattress warranties. We’ll reveal the length, coverage, and exclusions to help you decide whether a Sealy bed is right for you. We’ll also compare the Sealy mattress warranties with our top products, the Puffy and Idle Sleep mattresses.
Sealy Mattress Range
Sealy mattresses have an average price point, and there are plenty of different models to choose from in the Essentials, Performance, and Premium collections. These mattresses come in various construction types, from traditional innersprings to memory foam and gel foam beds.
Sealy makes mattresses in a full range of firmness settings from soft to extra-firm. Therefore, most people should find a Sealy mattress firmness that suits their sleeping position and body type. Sealy mattresses also come in a wide variety of thickness options.
Sealy mattresses are only available from third-party brick-and-mortar and online retailers like Amazon. This could give Sealy an advantage over exclusively online brands if you prefer to try out your mattress instore before you buy. However, this factor also means that there is a lot of variation in terms of sleep trials, delivery, and returns. Sealy doesn’t deliver its own mattresses, and any sleep trial falls under the retailer’s returns policy where you bought your bed.
The main advantage of buying a Sealy mattress is the wide variety on offer. This gives shoppers the most comprehensive possible amount of choice and caters to all body types and sleeping styles. The brand is also widely available, so you should be able to find a stockist near you.
However, there are some disadvantages to the Sealy mattress range. These beds tend to off-gas more than many competitors, which some people might find unpleasant. Pricing also varies depending on where you shop, so you will need to look around to get the best deal. There are also many reported durability issues with Sealy mattresses, so we recommend comparing it with some other brands to see if you can get a longer-lasting mattress that suits your needs.
Finally, Sealy mattresses’ warranty coverage is below average, both in terms of the policy length and the terms and conditions. Please read the sections below for a detailed break-down of the Sealy mattress warranty and to see how it compares to its competitors.
Sealy Mattress Warranty Length
All Sealy mattresses feature a 10-year limited warranty that starts from the day you buy the bed. This length is average in the mattress industry and reflects the Sealy mattress quality and prices. The type of warranty depends on which model you buy, and there are two available:
If your mattress has a 10/10 warranty label, the entire 10-year period is non-prorated. Therefore, you won’t pay any charges to have your bed repaired or replaced.
If your Sealy mattress has a 5/10 label, the first five years of the warranty are non-prorated, followed by a 5-year pro-rated period. During this time, you must pay a fee to have your bed repaired or replaced. Sealy calculates the price by multiplying the bed’s original cost by the number of years you’ve had it and dividing by ten. For example, the pro-rated charge for a $500 mattress owned for seven years is as follows.
$500 (cost of mattress) x 7 (number of years owned) = $3500/10 = $350 prorated charge
If the type of mattress you have is no longer in production, Sealy uses the most similar bed in their current collection to calculate the fees.
Sealy Warranty Validity
Sealy mattress warranties are valid for the original purchaser only. You must buy your mattress directly from Sealy or one of its authorized sellers to receive a 10-year warranty. Therefore, you should be aware that the bed comes ‘as is’ if you buy it second hand or from an unauthorized retailer, and you won’t have warranty coverage.
Sealy mattresses bought on Amazon don’t come with the Sealy 10-year warranty. Instead, you will get a 3-year limited warranty directly from Amazon.com.
Demonstrations and floor models do not come with a limited warranty. These are purchased ‘as is.’
For the warranty to be valid, you must place the mattress on a stable, supportive frame or foundation. If your bed is a queen-size or larger, the foundation should have a central support bar and leg and at least five legs or evenly spaced wooden slats. If you don’t use a suitable frame or foundation, Sealy will invalidate the warranty.
Sealy won’t honor warranty claims if the mattress is in an unsanitary condition. Therefore, we recommend covering your bed with a mattress protector to keep it clean and hygienic.
Sealy Mattress Warranty Coverage
The Sealy mattress warranty covers flaws in the mattress materials or defects caused by substandard workmanship. If you have a foam mattress, it covers body indentations or sagging deeper than 0.75 inches. Sagging or body indentations in innerspring models must be 1.5 inches deep or more to come under the warranty terms.
The warranty excludes sagging or indentations shallower than the measurements we mentioned above, as it counts them as expected wear and tear. It also excludes all fabric components and bent border wires.
The Sealy mattress warranty also excludes any damage caused by misuse, such as burns, stains, or rips. It doesn’t cover damage caused by placing the mattress on an unsuitable foundation.
Please note that, like most mattress warranties, the Sealy warranty doesn’t cover your individual firmness preference. For example, if you decide your mattress feels too firm, you can’t claim under the warranty as this comes down to personal taste and not a manufacturing error. However, you may be able to return or exchange your mattress under your sleep trial. Sealy doesn’t provide its own sleep trial, but you may receive a trial or comfort guarantee from your mattress retailer. If you don’t like the feel of your Sealy mattress, check with the store or website you bought it from to see if it can offer a solution.
If you discover a warranted defect in your Sealy mattress during the warranty period, Sealy will repair or replace it at its discretion. You must provide your original receipt with the date of purchase and how much you paid. You must also have the law tag, so make sure that you retain both these items even if you’re initially happy with your new bed.
Sealy will replace or repair it using the closest comparable materials or model that it has available if your mattress is discontinued. If Sealy replaces your mattress, your original warranty will continue. Therefore, you won’t get a new warranty unless you upgrade your bed.
If you prefer to upgrade to a more expensive model, Sealy will charge you the difference between the cost of your original bed and the upgraded mattress. You are responsible for paying any transportation costs, which won’t cost more than standard freight charges.
Sealy Demo and Floor Sample Warranty
Sealy demo and floor sample mattresses are sold ‘as is.’ There is no warranty for demo or floor sample beds.
Making a Sealy Mattress Warranty Claim
To make a Sealy mattress warranty claim, you can contact the company directly. However, most mattress retailers can help you to make a Sealy mattress warranty claim. Therefore, it may be simpler to contact the seller you bought the mattress from for assistance. You should provide a copy of the original receipt and the law tag. You should also take clear photographs or videos of the alleged defect so that Sealy can fairly assess whether it falls under the warranty terms.
Sealy vs. Puffy Mattress Warranty
We always recommend comparing mattress warranties across brands to make sure you’re getting a good deal. The Puffy mattress range is our favorite alternative to a Sealy mattress and offers outstanding warranty coverage. So, how does the Sealy mattress warranty stack up against Puffy’s?
The Puffy mattress warranty is significantly longer than Sealy’s. While Sealy offers a 10-year warranty on all its mattresses, Puffy mattresses come with a generous Lifetime warranty. The policy lasts for as long as you decide to keep your mattress. On the other hand, a 10-year Sealy warranty is long enough to last for the bed’s expected lifespan.
It’s also worth noting that the Puffy mattress warranty is non-prorated. Therefore, you won’t pay any fees for having your mattress repaired or replaced under warranty. How this compares to the Sealy mattress warranty depends on which one you have. If you have a 10/10 warranty label, your warranty is non-prorated, just like the Puffy warranty. If you have a 5/10 label, the last five years of your warranty are pro-rated. As we mentioned above, this means that you must pay a charge to have your mattress replaced or repaired, equalling the original cost multiplied by the number of years owned and divided by ten. These costs are considerable, placing the 5/10 Sealy warranty at a significant disadvantage compared to the Puffy mattress warranty.
Like the Sealy mattress warranty, the Puffy mattress warranty is non-transferable. Therefore, it’s only valid if you buy directly from Puffy or an authorized seller. It’s also contingent on placing your mattress on a suitable, supportive frame or foundation.
The Puffy mattress warranty remedy also differs from Sealy. While Sealy may repair or replace your mattress at its discretion, Puffy will send you a brand-new mattress if you claim successfully under warranty. This option may be preferable for a lot of buyers.
Overall, we believe that the Puffy warranty is superior to the Sealy mattress warranty. This is because Puffy offers the longest possible warranty term and doesn’t charge pro-rated fees.
Sealy vs. Idle Sleep Mattress Warranty
Idle Sleep is one of our favorite mattress brands regarding affordable comfort, pressure relief, and durability. We often recommend it to our readers as a Sealy alternative. However, how do the Sealy and Idle Sleep mattress warranties compare?
Idle Sleep offers a generous lifetime warranty on its mattresses. Therefore, you can have your bed repaired or replaced if you discover a fault at any time during your ownership of the mattress. This is significantly longer than Sealy’s 10-year warranties. The Idle Sleep mattress is completely non-prorated, like the Sealy 10/10 label warranty. However, the Idle Sleep warranty may be preferable to the Sealy 5/10 label warranty, as you will be charged considerable pro-rated charges after the first five years if you claim under warranty.
Like the Sealy mattress warranty, the Idle Sleep warranty is only valid for the original purchaser, and you must buy directly from the company or an authorized seller. You must also place your Idle Sleep mattress on a solid, supportive foundation for it to be valid.
Overall, we prefer the Idle Sleep warranty due to its longer length and the absence of pro-rated fees.
Do you still have questions about the Sealy mattress range? In this section, we’ll answer any remaining questions to help you decide if a Sealy mattress is right for you.
Q: How long is the warranty on a Sealy mattress?
A: All Sealy mattresses come with a 10-year warranty. If your mattress has a 10/10 code, the entire period is non-prorated, so you won’t pay to have your bed repaired or replaced. If you have a 5/10 code, you get five years of non-prorated coverage, followed by five years pro-rated. Therefore, Sealy charges a fee if you claim successfully under warranty after the first five years. You are liable to pay any transportation costs, whether you have a 10/10 or a 5/10 policy.
Q: How long does a Sealy mattress last?
A: A Sealy mattress should last for around ten years if you take good care of it. The 10-year warranty period reflects the bed’s expected lifespan.
Q: Can you flip a Sealy mattress?
A: Sealy mattresses all have a one-sided design. Therefore, you can only sleep on one side, so you can’t flip your bed over to prolong its life. Instead, rotate your mattress 180 degrees once or twice a year to prevent wear and tear.
Q: Why does my new Sealy mattress smell?
A: Most foam mattresses give off an unpleasant, chemical smell when you first unpack them known as ‘off-gassing.’ While this is bothersome, it isn’t dangerous to your health. If you don’t like the odor, you can air the mattress out for a couple of days before you sleep on it.
Q: Is Sealy a good mattress brand?
A: Sealy is a well-established brand with plenty of advantages for consumers. In particular, it offers a wide range of construction options, firmness settings, and thicknesses, so there should be a Sealy mattress to suit most people. These beds are available nationwide. However, Sealy mattresses aren’t as durable as some competitors. As you can see from the information in this article, the warranty coverage is also below average.
Q: What is the Sealy mattress sleep trial?
A: Sealy mattress sleep trials depend on which retailer you buy your bed from. Sealy doesn’t issue its own sleep trials, but you may be entitled to one from your mattress store. You should defer to your chosen retailer’s returns policy for information about sleep trials.
The Bottom Line
The Sealy range offers a much more comprehensive range of choices for consumers, and the mattresses are easy to find in brick-and-mortar stores and online nationwide. Sealy is a well-established brand, so it’s not hard to see why it’s popular with customers.
However, it’s essential to know the drawbacks of Sealy mattresses. In particular, off-gassing and durability are often a problem with these beds. We suggest reading a wide range of Sealy mattress reviews from experts and real-life users to make sure you’re making the best choice for your needs.
When it comes to warranty, the Sealy policy is below-average. While the overall 10-year period is a standard length, you could end up paying steep charges if you have a 5/10 Sealy warranty and want to claim after the first five years. You should also factor transportation fees in as Sealy doesn’t cover them. As most companies offer at least ten years of non-prorated coverage, you can most likely get a better policy elsewhere.
To sum up, the warranty is one of the most significant drawbacks of buying a Sealy mattress. Ensure that you understand all the terms and conditions and feel comfortable with the coverage before you buy one.